FAQ
Here are some frequently asked questions for your reference
When will I receive my medical certificate?
You can expect to receive your digital medical sick leave certificate within **30 minutes** after your consultation, depending on the format you selected.
No, we do not provide fake sick leave or medical certificates. All certificates issued through our platform are legitimate and created following a proper consultation with a licensed medical practitioner. The doctor evaluates each case individually, and certificates are only issued based on a valid medical assessment.
Our medical certificates comply with the standards outlined in the Telemedicine Act of 2019, meaning they are valid for submission to educational institutions and workplaces nationwide. Additionally, we strictly adhere to protocols established by the National Medical Commission, ensuring that each certificate meets the highest standards for authenticity and professional validity.
These medical certificates are generated following all protocols of the National Medical Commission and given by certified Indian doctors. They are 100% legit. For more details on the validity of a medical certificate issued by us click here.
The approval of sick leaves is determined by several factors, including:
- Days Requested: The number of sick leave days specified in your form.
- Medical Documentation: Any supporting medical documents you can provide to justify your absence.
- Doctor’s Discretion: The judgment of the consulting doctor regarding your condition and leave request.
Please note that the final decision regarding sick leave approvals is at the discretion of our medical compliance team.
If your condition is not improving despite following all suggested measures, it’s important to seek further medical advice. You should either visit a doctor in person or arrange for an online consultation to reassess your situation and explore additional treatment options. Your health and well-being are a priority, so don’t hesitate to reach out for professional guidance.